At CCG.eco, the privacy of our visitors is a priority. This Privacy Policy outlines what information we collect, how we use it, and your rights regarding your personal data. If you have questions, please don’t hesitate to contact us at hello@ccg.eco

Who we are

Our website address is ccg.eco. We are a registered charity based in British Columbia, Canada.

Comments

When visitors leave comments on our site, we collect the information entered in the comment form, along with your IP address and browser user-agent string to help with spam detection.

Your email address may be converted into an anonymized string (a hash) and shared with the Gravatar service to check whether you are using it. Gravatar’s privacy policy is available at automattic.com/privacy. Once your comment is approved, your profile picture will be visible to the public alongside your comment.

Media

If you upload images to the website, please avoid including embedded location data (EXIF GPS) in those files. Visitors to the website can download and extract any location data from images posted on the site.

Cookies

If you leave a comment, you may opt in to saving your name, email address, and website in cookies for your convenience, so you don’t need to fill in your details again next time. These cookies last for one year.

When you visit our login page, a temporary cookie is set to check whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, several cookies are set to save your login session and display preferences. Login cookies last two days and screen options cookies last one year. If you select “Remember Me,” your login will persist for two weeks. Logging out removes all login cookies.

If you edit or publish an article, an additional cookie is saved in your browser indicating the post ID of the article you edited. It contains no personal data and expires after one day.

Embedded content from other websites

Articles on this site may include embedded content such as videos, images, or articles from other websites. Embedded content behaves in exactly the same way as if you had visited the originating website directly.

Those websites may collect data about you, use cookies, include additional third-party tracking, and monitor your interaction with the embedded content, including if you have an account and are logged in to that website.

Who we share your data with

We do not sell or rent your personal information. If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This allows us to recognize and approve any follow-up comments automatically rather than holding them in a moderation queue.

For users who register on our website, we store the personal information provided in their user profile. All users can view, edit, or delete their personal information at any time, except that usernames cannot be changed. Website administrators can also view and edit that information.

Third-Party Services and Data Processing

To run our operations, manage events, process donations, and keep our supporters informed, we work with trusted third-party service providers. We do not sell or rent your personal information to anyone. We only share the necessary data with these platforms to fulfill specific services on our behalf.

Below is an overview of the primary third-party platforms we use and how they handle your data:

1. Website Analytics (WP Statistics)

We use the WP Statistics plugin to analyze website traffic and improve user experience on ccg.eco.

  • Data Collected: WP Statistics tracks aggregated, non-personally identifiable usage data, such as page views, browser types, and general geographic location derived from IP addresses.
  • Privacy Focus: Unlike many commercial tracking tools, WP Statistics is privacy-friendly and stores data directly on our secure server rather than transmitting your analytics history to external advertising networks.

2. Event Registration (Eventbrite)

When you register for our events, forums, or workshops, your registration details are processed through Eventbrite.

  • Data Collected: Name, email address, organization, job title, and any specific event accessibility or dietary requirements you provide.
  • How It Is Used: To manage event logistics, send ticket confirmations, provide event updates, and check attendees in at the door.
  • Policy Link: Please review Eventbrite’s Privacy Policy for more details on how they protect subscriber data.

3. Online Donations & Tax Receipts (CanadaHelps)

Online donations made to the Columbia Institute / Centre for Civic Governance are processed securely through CanadaHelps, a registered Canadian charity that facilitates online giving.

  • Data Collected: Name, mailing address, email address, and financial payment details (credit card or banking information).
  • Payment Security: Full credit card details are handled directly by CanadaHelps in compliance with strict PCI-DSS security standards. CCG never sees, receives, or stores your full credit card or payment information on our servers.
  • Tax Receipts: CanadaHelps collects your contact and address details to issue official charitable tax receipts on our behalf and provides CCG with your contact information so we can acknowledge your gift.
  • Policy Link: Please review the CanadaHelps Privacy Policy to learn more about their financial data protocols.

4. Email Updates & Newsletters (Mailchimp)

When you subscribe to our newsletter or opt-in to receive updates about our work and civic governance research, your contact details are managed through Mailchimp.

  • Data Collected: First name, last name, email address, organization, province, and campaign engagement metrics (such as email opens and link clicks).
  • Control & Unsubscribing: Every automated email sent via Mailchimp includes an “Unsubscribe” link at the bottom. You can update your preferences or remove yourself from our mailing list at any time with a single click.
  • Policy Link: Mailchimp’s data processing practices can be reviewed in the Mailchimp Privacy Statement.

What rights you have over your data

If you have an account on this site or have left comments, you can request an exported file of the personal data we hold about you, including any information you have provided to us. You can also request that we erase your personal data. This does not include data we are required to retain for administrative, legal, or security purposes.

To make a request, please contact us. Under British Columbia’s Personal Information Protection Act (PIPA), we will respond within 30 days. If you are unsatisfied with our response, you may contact the Office of the Information and Privacy Commissioner for BC at oipc.bc.ca.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If you believe your child has provided us with personal information, please contact us immediately and we will take prompt steps to remove it from our records.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at: hello@ccg.eco